Delivery Policy
At Truddle.store, we specialize in delivering digital services and products with speed, precision, and transparency. This Delivery Policy outlines how and when you will receive your order.
📦 What We Deliver
We provide:
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Digital products (e.g., software licenses, downloadable assets)
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Digital services (e.g., design work, automation setups, support packages)
All deliveries are made electronically — no physical shipping is involved.
⏱ Delivery Timeframes
Delivery times depend on the product or service purchased:
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Instant Delivery: For automated digital products (e.g., license keys), delivery is typically instant or within 1 hour via email or a direct link.
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Service-Based Orders: Custom services (e.g., designs, integrations) are typically delivered within 1–5 business days, depending on project complexity. Timelines will be communicated during order confirmation.
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Revisions (if applicable): May add 2–4 business days per revision cycle.
📩 How You’ll Receive Your Order
You will receive your digital product or service via:
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The email address provided at checkout
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A secure download or access link
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A completed project file or handoff notification (for services)
Make sure to check your inbox and spam folder after purchase.
❗ Delays & Exceptions
While we strive to deliver on time, occasional delays may occur due to:
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Incomplete information or missing files from the customer
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Technical issues or high-volume periods
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Force majeure or third-party service delays
In such cases, we will notify you promptly and provide revised delivery estimates.
🛠 Need Help?
If you haven't received your order within the expected time, please contact us at contact@truddle.store with your order number. Our support team is here to assist you.