Refund Policy

At Truddle.store, your satisfaction is our priority. We’re committed to delivering high-quality digital services and products. If you're not satisfied with your purchase, we're here to help — within reasonable terms and limitations.

🔁 Eligibility for a Refund

Refunds may be issued if:

• The service has not yet been started or delivered.

• You request a refund within 7 days of purchase, and no work has been completed.

• A digital product was not delivered or is inaccessible due to a technical issue we are unable to resolve.

• There is a clear error or duplication in billing or payment.

🚫 Non-Refundable Items

We cannot offer refunds if:

• The service has already been completed or partially delivered.

• The digital product has been accessed, downloaded, or used.

• The refund request is based on personal preference or change of mind after delivery.

• More than 7 days have passed since the purchase.

🛠 Technical Issues

If you're experiencing a technical issue with a digital product or service, please contact us immediately at contact@truddle.store. We’ll do our best to resolve the issue promptly. In cases where resolution isn't possible, a refund may be offered at our discretion.

📩 How to Request a Refund

To request a refund, email us at contact@truddle.store with:

• Your order number

• The email used at checkout

• A brief explanation of your issue

We aim to respond within 24–48 hours.

💳 Refund Processing

If your refund is approved, it will be processed to your original payment method within 5–7 business days. Processing times may vary depending on your bank or payment provider.